Seasonal Newsletter to Tenants - Quarter 4 2025

Megan Henwood • September 9, 2025

Fall Updates

As the crisp fall air settles in and the leaves begin to change, we’re happy to share what’s new around your community. This season, we’ll be highlighting important maintenance reminders, upcoming updates, and a few helpful tips to keep your home cozy and comfortable as the weather cools down.


October Maintenance Updates


Irrigation Winterization

Week Scheduled: October 20 - 24

Please remember that not all properties have irrigation systems that require de-winterization. For more detailed schedule information, please watch for an email.

Front and back yard access will be needed.

Frequency: The irrigation is de-winterized in spring and winterized later in the year when temperatures start to drop.


Swamp Cooler Winterization

Week Scheduled: October 20 - 24

Please remember that not all properties have swamp coolers. For more detailed schedule information, please watch for an email.

Interior and yard access will be needed.

Frequency: Swamp coolers are de-winterized in spring and winterized later in the year when temperatures start to drop.


Gutter Clean Outs

Week Scheduled: October 27 - 30

For more detailed schedule information, please watch for an email.

Frequency: Between zero and two times a year. 


Filter Changes

Week Scheduled: October 27 - 30

For more detailed schedule information, please watch for an email.

Interior access will be needed.

Frequency: Between zero and three times a year.


Check your heater

We highly recommend testing your heater to ensure it is working properly now rather than later. As everyone turns on their heater when it gets cold, the wait times can grow long for service. 



Holiday Office Closures

Please note the following office closures:

Veteran’s Day, November 11

Thanksgiving, November 25 - 28

Christmas & New Years, December 22 - January 2



Warmly,

The Journey Team


By Megan Henwood July 8, 2026
Summer Updates Welcome to our Summer Newsletter! With longer days and warmer weather upon us, we're excited to share important updates, helpful reminders, and the latest community news. Thank you for being a valued member of our community. We hope you have a safe, relaxing, and enjoyable summer!  Maintenance Reminders Maintenance Requests: Please remember to submit all maintenance requests through your AppFolio portal. Please do not use Meld, as it is no longer our maintenance request system. If you're unable to access the portal or need assistance, you may also contact our office by phone. AC Unit Management: If you have an AC unit, to keep your home comfortable and ensure your air conditioning system runs efficiently this summer, please follow these guidelines: Adjust temperatures gradually: Change the thermostat by no more than 3 degrees at a time. Drastic drops can cause the AC unit to freeze up. Observe the minimum limit: Avoid setting the thermostat below 68°F, as lower temperatures can also freeze the system. Thank you for helping us maintain the system and keep your home cool! Monsoon/Storm Season Reminders If you experience a power outage due to a monsoon or storm, please first check the APS outage site: https://www.aps.com/en/Utility/Outage/Outage-Center/Report-Outage If your power is still not back on, we recommend resetting your breakers before contacting our maintenance line. As always, we’re here to help! Please report any personal item damage to rental insurance, but report property damage, such as roof leaks, to our office. Secure patio furniture and have a bucket or some old rags on hand. Community Events Summer Concert Series -Concerts run weekly from June through late August, typically happening multiple nights a week between 6:30 PM and 8:30 PM at the Yavapai County Courthouse Plaza (120 S. Cortez St.). Bring a lawn chair or blanket, grab takeout from a nearby restaurant, and enjoy the cool summer evening breezes. Prescott Art & Wine Festival: Taking place August 2–3, 2026, at the Yavapai County Courthouse Plaza (120 S Cortez St). Browse fine art displays, local vendors, and regional wine tastings. Warmly, The Journey Team
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